A) If you are paying a biller that's verified in our database, the payment will automatically be set as an electronic payment.

B) If Pebble could not match the information you provided to a verified biller, the payment will be a check payment. Checks may take up to 7 business days to be successfully delivered to your biller.

C) If you would like to have your bill paid differently than the default settings, please contact Bill Pay support with the following steps:

  1. Go to the Bill Pay tab.

  2. Select Bill Pay Help.

  3. Click Email Support or Call Support, and describe your situation. Our bill pay partner, Papaya, will help you get this bill sent out properly!

Did this answer your question?